Support Services
TCG adds a localized and personal touch to the support of our partners’ products.
TCG Support Services bring to our clients a peace of mind and to our partners the ability to provide personalized and localized support services. We provide the first- and second-level support for number of our partners’ SW products and also perform implementations of their products and upgrades. Our advantageous presence in Central and Eastern Europe, along with our knowledge of the local banking industry, gives us the ability to add a localized and personal touch to the support of our partners’ products.
Support Services for CityNetworks Products
TCG has been a long-time partner of CityNetworks because of their ability to provide top of the line, simple to implement and stable solutions for process automation in banking back-office operations. Among our mutual clients are banks such as Raiffeisen in the Czech Republic, Russia, Kosovo and Romania, Tatra Banka in Slovakia and OTP in the Ukraine.
City Networks is a London-based company specializing in process automation and operational risk management software and services. They have implemented solutions in 40 countries worldwide, working with 40 of the 50 top Tier One banks, from their offices in major locations around the world. City Networks has partnered with TCG to provide software solutions and services ideal for banks.
To find more on CityNetworks go to www.citynetworks.co.uk
If you are a CityNetworks customer supported by TCG you can access the TCG-CityNetworks Helpdesk system.
Other TCG partners
Partners that TCG closely cooperates with include:
AI Corporation
Newgen
Hitec (Laboratories)
Net Support
S1
FRS
TNS Payment Solutions
